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2335 - Smart Ways to Leverage Technology and Keep Real Connections with Kevin Surace

2335 - Smart Ways to Leverage Technology and Keep Real Connections with Kevin Surace

2335 - Smart Ways to Leverage Technology and Keep Real Connections with Kevin SuraceJosh Elledge
Published on: 01/12/2025

In this episode, Josh Elledge interviews futurist and entrepreneur Kevin Surace, who recalls his childhood fascination with AM radios and the joy of tuning into distant stations before the internet. Kevin then draws parallels between past and present by comparing AI’s evolution to the way Excel transformed math, arguing that today’s AI already exceeds human capability in many domains. He emphasizes the importance of thoughtful prompting, highlights the slow pace of AI adoption in organizations, and encourages listeners to view AI as an empowering tool rather than something to fear.

Business Growth & ScalingNetworking & Relationship BuildingCybersecurity and TechnologyAI and TechnologyInnovation
2325 - Transform Your Relationships and Sales through Ethical Persuasion Techniques with Patrick Van Der Burght

2325 - Transform Your Relationships and Sales through Ethical Persuasion Techniques with Patrick Van Der Burght

2325 - Transform Your Relationships and Sales through Ethical Persuasion Techniques with Patrick Van Der BurghtJosh Elledge
Published on: 21/11/2025

In this episode of The Thoughtful Entrepreneur, host Josh Elledge interviews Patrick Van Der Burght, an expert in ethical persuasion and behavioral science. Patrick breaks down the psychology behind why people say “yes” and shares seven universal principles of influence, including the power of public commitment and loss framing. He offers practical, research-backed strategies for business owners and coaches to build trust, reduce uncertainty, and motivate action ethically—while also highlighting his mission to teach these skills to the next generation.

Business Growth & ScalingNetworking & Relationship BuildingMarketing & BrandingCybersecurity and TechnologyAI and Technology
2306 - Why Outsourcing Customer Support Works Like a Personal Trainer with Gear Inc's Adam O'Connor

2306 - Why Outsourcing Customer Support Works Like a Personal Trainer with Gear Inc's Adam O'Connor

2306 - Why Outsourcing Customer Support Works Like a Personal Trainer with Gear Inc's Adam O'ConnorJosh Elledge
Published on: 02/11/2025

In this episode, host Josh Elledge interviews Adam O’Connor, Chief Commercial Officer at Gear Inc., to explore how outsourcing and AI are transforming business operations and customer support. Adam shares how Gear Inc. combines global talent and automation to help companies scale efficiently while maintaining a human touch. He also discusses the importance of strong internal processes, personalized client relationships, and balancing technology with empathy for lasting business success.

Business Growth & ScalingEntrepreneurship & StartupsCybersecurity and TechnologyAI and TechnologyDigital Age
2305 - Exploring the Five Essential Human Skills That Keep Us Relevant in the Age of AI with Steff Vanhaverbeke

2305 - Exploring the Five Essential Human Skills That Keep Us Relevant in the Age of AI with Steff Vanhaverbeke

2305 - Exploring the Five Essential Human Skills That Keep Us Relevant in the Age of AI with Steff Vanhaverbeke Josh Elledge
Published on: 01/11/2025

In this episode, host Josh Elledge speaks with Steff Vanhaverbeke, AI Adoption Coach and author of Being Replaced: The Five Human Skills AI Cannot Automate. Steff explains how, despite AI’s growing influence, human qualities like flexible thinking, emotional intelligence, collaboration, intuition, and innovation remain vital and irreplaceable. She discusses how to adapt ethically and effectively to AI in the workplace, sharing practical resources and offering her book to help listeners thrive alongside technology.

Business Growth & ScalingEntrepreneurship & StartupsCybersecurity and TechnologyAI and TechnologyDigital Age