2292 - When Best Practices Become Bad Habits with Town Square Business Advisors' Matthew Person
In this episode, host Josh Elledge interviews Matthew Person, Founder & Managing Director of Town Square Business Advisors, about the challenges of building authentic, high-performing workplace cultures. Matthew shares his “Four I’s” methodology—Identity, Instruction, Intercommunication, and Information Feedback—which helps organizations balance structure and freedom through what he calls “constrained independence.” He explains why culture can’t be copied, highlights practical tools and quizzes for leaders on his website, and offers actionable insights for creating adaptable, aligned, and sustainable company cultures.




